Support Services
Find community support near you
Toi Manawa Alliance works alongside a network of trusted providers and community organisations.
Use the directory below to find local services, contact details and links to learn more.
FOOD
Waiariki Whānau Mentoring Services
Social Supermarket 0800 699 426
Have a Heart
Affordable food pantry 0508 432 784
Vincent de Paul Opportunity
Shop Food Parcels
Salvation Army
Foodbank Whakatane 07 308 6923
House of Hope
Foodbank Kawerau 021 0329 659
Kawerau Whakaora
Free Food Store 020 4029 5203
Whakaatu Whanaunga Trust
Opotiki 07 315 5174
HEALTH
Healthline
0800 611116
Eastern Bay Primary Health Alliance
07 306 2300
Addiction Services BOP
07 579 8391
Te Puna Ora O Mataatua Health
Medical, Social and Employment services
0800 628 228
Disabilities Resource Centre
07 307 1447
Mental Health Services for older people
07 306 0154
Whakatohea lwi Health and Social Services
07 315 6042
Parkinson’s NZ
0800 473 4636
The Hepatitis Foundation
0800 33 20 10
Ngati Awa lwi Social and Health Services
07 306 0096
Alzheimers EBOP
07 308 0525
St John Health Shuttle
0800 WAKA ORA (0800 9252 672)
EMERGENCY HELP
Ambulance
111
New Zealand Police
111 (emergency) or 105 (non-emergency)
Victim Support
0800 842 846
Healthline
0800 611116
Lifeline
0800543354 or txt HELP to 4357
National mental health and addiction helpline
Text or call 1737
Alcohol drug helpline
0800 787 797
Te Whatu Ora Health New Zealand Crisis line
0800 8000 508
Elder Abuse Helpline
0800 32 66 865
Family violence information
0800 227 233
Tautoko Mai Sexual Harm Support
0800 456 450
Tipu Ora – Elder Abuse Rapid Response Service
0800 348 2400
ACCOMODATION
TCHT Tauranga Community Housing Trust
Housing Support 0800 548 248
Sustainability Options
Housing assessment 07 544 1882
Brightr
Heating, Insulation 0800 888 766
Salvation Army
07 308 6923
Kainga Ora
0800 801 601
SUPPORT
Pou Whakaaro
Support to people with disabilities,
mental health issues, and/or addictions.
07 308 8170 or 027 330 6469
CREW
07 308 5963
Here to Help U
0800 568 2730
Virtual Eastern Bay Villages
07 308 0246
KADAP Kawerau and Districts Ageing in Place
07 219 3940
St Johns – Caring Caller
A free service where volunteers make calls to individuals feeling lonely, offering companionship and support
0800 785 646 to enquire.
Tūwharetoa ki Kawerau
07 323 8025
Baywide Community Law
0800 905 916
Te Puna Ora O Mataatua
Support for whanau, Kaumatua
0800 628 228
Salvation Army
07 308 6923
Shakti Ethnic Women’s Support
0800 742 584
Women’s Refuge Whanau Awhina
07 308 5531
Pohutukawa Day Programme Enliven
07 308 0055
Whakaatu Whanaunga Trust
07 315 5174
Te Rūnanga o Ngāti Awa
07 307 0760
SOCIAL CONNECTIONS
Kaumatua Programmes
Te Puna Ora o Mataatua, Whakatōhea iwi Health Services, Te Tohu o te Ora o Ngāti Awa, Tūwharetoa ki Kawerau
Whakatane RSA - Positive connections
Tuesdays from 10am – 12pm
KADAP Kawerau and Districts Ageing in Place
07 219 3940
Virtual Eastern Bay Villages - Te Kokoru Manaakitanga
Whakatane, Edgecumbe, Taneatua
07 308 0246
SeniorNet Whakatāne
07 308 0564
Waka Eastern Bay
027 407 7526
Citizens Advice Bureau
07 308 5609
LOCAL MENTAL HEALTH AGENCIES EASTERN BAY OF PLENTY
Healthpoint Directory of Mental Health and Addictions Services
Toi Manawa Alliance
07 306 2300
Te Pou Oranga o Whakatōhea Social & Health Services
07 315 6042
Te Ika Whenua Hauora Incorporated Society
07 366 5585
Maternal Mental Health & Addiction Service
10 Victoria Avenue, Whakatāne
07 306 0470
Whakaatu Whanaunga Trust
94 Church Street, Ōpōtiki 3122
07 315 5174
Te Tohu o Te Ora o Ngāti Awa
15 Golf Links, Awakeri
07 306 0096
Tūhoe Hauora
Main Road, Tāneatua
07 312 9874
Te Rūnanga o Te Whānau a Apanui
Whānau Ora Services, Mental Health & Addictions service
07 325 2726
Te Puna Ora o Mataatua
Mental Health and Addictions counselling
92 King Street, Whakatāne, 3120
0800 628 228
Family Works Whakatāne
Family Violence
152 The Strand, Whakatane 3120
Pou Whakaaro House
Mental Health and Disabilities
Bracken Street, Whakatane
07 308 8170
Tautoko Mai Sexual Harm Support
Whakatane
admin@tautokomai.co.nz
0800 227 233
Community Mental Health
Level 2, Commerce Plaza, 52 Commerce Street, Whakatane
0800 774 545
Voyagers Child and Adolescent Mental Health
106 Commerce Street, Whakatane
0800 486 947 or 07 306 0470
Bay of Plenty Rural Support Trust
(If calling from a mobile phone please select 1 and then select 3 to be connected to BOP)
0800 787 254
Alzheimer's Society Eastern Bay of Plenty
Lightning Hub, 1st floor 195-193 The Strand, Whakatane
07 308 0525
© 2026 Toi Manawa Alliance, trading as Eastern Bay of Plenty Primary Health Alliance (EBPHA) Primary Health Organisation | Privacy | Accessibility
Contact
07 306 2300
info@toimanawaalliance.org.nz
5 Louvain St, Whakatane
